Privacy policy

What we collect on this website

• What you type into a form: your name, business name, WhatsApp number, email and message.
• Your answers in the plan finder.
• When you book a call: the time you picked, how we should call, the topic, your name, business name and WhatsApp number.
• Website chat conversations: what you type, the assistant's replies, the page you were on and the time.
• Visit statistics: which pages are opened, where the visit came from (for example Google or Instagram), the type of device and browser, the country (from your time zone) and which buttons are tapped. No cookies are used and nothing is stored on your device. Your IP address isn't saved: together with a code that changes every day it becomes a short random code, so we can count visitors without knowing who they are or following them from one day to the next.

Why

To reply to you, suggest the right services, and improve the website. We don't sell your details. We share them only with the service providers that run this website and its chat assistant, and only so they can provide that service.

The website chat

The chat on this website is an AI assistant. What you type is sent to our AI service provider to write the reply.

• We save each conversation so our team can check the answers and make them better. We don't save your IP address or device details with it.
• Card numbers and CNIC numbers are removed before your message is sent for a reply or saved. Please don't type passwords, codes or health details either.
• Saved chats are deleted after 90 days.
• We don't contact you because of a chat. If you want us to, message us on WhatsApp.
• To have a chat deleted sooner, tell us roughly when you chatted and what you asked.

To talk to a person instead, tap WhatsApp in the chat.

Free tools and call booking

• Website check: we open the website address you type, the way a phone browser does, and send that address to Google's PageSpeed Insights for the speed test. The results are shown to you and not saved.
• The "what to fix first" summary and the AI marketing plan: the check's results, or your answers, are sent to our AI service provider to write them. They aren't saved.
• Google profile check: the business name and city you type are sent to Google Maps to find listings. What Google returns is shown to you and not saved.
• Nothing from a tool is kept unless you choose to leave your name and number afterwards. Then it's kept like any other website enquiry, with a one-line note of what you checked.
• Booked calls are kept with your enquiry. If our team calendar is connected, the booking also goes into it.
• Some forms may use Cloudflare Turnstile to tell people from bots. It runs a check in your browser and is provided by Cloudflare under its own privacy policy.

Clients and the portal

For clients, the portal holds what we need to do your work: your services, files you upload, approvals, reports and messages. Only your team and ours can see your business's information. We never ask for or store your passwords; access to your accounts is by invites you control.

WhatsApp

When you tap a WhatsApp button, the message opens on your own phone. What you send there is handled by WhatsApp and by our team.

Connected accounts

When a client connects a Facebook Page, Instagram, ad account, WhatsApp number or Google profile, we use that access only to do the work they asked for: publishing approved posts, reading results for their reports and replying to their customers. Access tokens are stored encrypted and are deleted when the account is disconnected. See data deletion.

Payments

We don't store card numbers. Payments are made by bank transfer, mobile wallet or a payment provider, which handles your payment details under its own policy.

Who we share it with

Only the service providers that run this website, the portal, the chat assistant and our messaging, and only so they can provide that service; and platforms like Meta and Google when you ask us to work on your accounts there. We don't sell personal information.

How long we keep it

• Website enquiries: up to 2 years, so we can follow up on what you asked.
• Website chats: 90 days.
• Visit statistics: 13 months.
• Client work and portal records: while you're a client and up to 3 years after, unless you ask us to delete them sooner or the law needs us to keep them longer (for example, invoices).

Cookies

Only for signing in and security; the visit statistics use none. See the cookie policy.

Your choices

You can ask us to show you, correct or delete what we hold about you. Email staff@amanat.cloud or message us on WhatsApp.