A WhatsApp AI assistant that knows your business
An AI assistant on your WhatsApp number that answers the questions you get every day: prices you've approved, timings, location, stock and services. It replies in English, Urdu or Roman Urdu from your business's own information, and hands the chat to a person whenever it isn't sure or the customer asks.
What you get
- An AI assistant on your own verified number, on Meta's official WhatsApp Business Platform
- Answers in English, Urdu and Roman Urdu, only from information you approve
- A first message that tells customers they're chatting with an AI assistant
- Hand-over to your team whenever it isn't sure, or the customer asks for a person
- Every conversation visible to your team, who can step in any time
- A weekly check of real conversations by a person, with answers improved once you approve
How it helps your kind of business
Tap your business. You'll see the problem we hear most, what we'd do, and what you'd get.
Fee questions take up the whole day, and clients don't know which documents to send?
- What we do
- The assistant answers your services, the fees you approve, office timings and which documents each service needs, and never asks for CNIC numbers. It gives no tax advice: it notes the question for your accountant, and clients can ask for a person any time.
- What you get
- An assistant for fee, timing and document questions, with every tax question passed to your accountant.
Fee questions take up the whole day, and clients don't know which documents to send?
- What we do
- The assistant answers your services, the fees you approve, office timings and which documents each service needs, and never asks for CNIC numbers. It gives no tax advice: it notes the question for your accountant, and clients can ask for a person any time.
- What you get
- An assistant for fee, timing and document questions, with every tax question passed to your accountant.
How it works
What the AI drafts, what a person checks, step by step.
- Step 1
Gather your answers
We collect your prices, timings, location, services and the questions you get most, and agree the answers with you.
- Drafts answers from your price list, menu or stock list and the questions you send
- Goes through every answer with you until you approve it
- Step 2
Connect your number
You connect your number to Meta's official platform and give us partner access. No passwords.
- Prepares a checklist of what Meta will ask for
- Guides you through Meta's steps on a short call. You enter any code Meta sends yourself
- Step 3
Test it with you
Before it goes live, you and our team test it with real questions in every language you use.
- Answers the test questions from your approved information
- Fixes wrong or unclear answers and checks that hand-over to your team works
- Step 4
Go live
Customers get answers day and night. Your team sees every chat and can take over any time.
- Answers common questions and hands over when it isn't sure or is asked to
- Your team picks up the chats that are handed over
- Step 5
Check every week
A person at Amanat reads the week's conversations and improves the answers.
- Flags questions it couldn't answer and chats that were handed over
- Reads the conversations, asks you for missing answers and adds them once you approve
What we need from you
Never your passwords. Access is always an invite you control.
- A WhatsApp Business number we can connect to Meta's WhatsApp Business Platform. We check yours first
- Meta Business verification for your business. We send you the steps; Meta decides how long it takes
- Partner access to your WhatsApp account, given from your Meta Business settings. No passwords, and we never ask for codes Meta sends you
- Your approved price list, services or stock, timings, location and policies
- The questions customers ask most, and how you answer them
- Who on your team takes over chats, and the hours they're available
- A payment method on your WhatsApp account for Meta's message charges. You add it yourself; we never handle card details
Questions
What happens when it doesn't know the answer?
It's set up not to guess. It tells the customer a person will reply, and passes the chat to your team with the question. We add the answer once you approve it.
Can I use my current WhatsApp number?
Usually, yes. Before we connect anything, we check your number with Meta and tell you what changes, including whether your team can keep replying from the phone app. Nothing moves until you agree.
Who can read the conversations?
Your team can, and so can the person at Amanat who checks them each week to improve the answers. We use them only to run and improve your assistant.
Will it ask customers for payment or ID details?
No. It never asks for card numbers, CNIC or other ID numbers, or passwords. If a customer starts sharing them, it asks them not to.
Guides from our team
- 12 car showroom marketing ideas for Pakistani dealersCar showroom marketing ideas that fit Pakistan in 2026: night-time WhatsApp replies, proof for auction sheets, seller ads for local stock and honest reviews.8 min read
- WhatsApp Business API pricing in Pakistan: the 2026 rates explainedWhatsApp Business API pricing in Pakistan after Meta's October 2026 changes: what each message costs, which are free and how to keep the bill low.8 min read
Ready when you are.
Message us about ai whatsapp assistant. A person replies.