A WhatsApp booking chatbot for appointments and orders
The assistant takes bookings, appointments and orders inside the WhatsApp chat, reads the details back to the customer, and adds them to your team's calendar or sheet. Where it can see your open slots it confirms them; otherwise your team confirms first.
What you get
- Booking or order steps in the chat, built around how you already work
- Details read back to the customer before anything is saved
- Each booking or order added to your team's calendar or shared sheet
- A confirmation message to the customer with the date, time and place
- Changes and cancellations handled in the chat, or passed to your team
- A message to your team for every new booking or order
How it helps your kind of business
Tap your business. You'll see the problem we hear most, what we'd do, and what you'd get.
Booking messages come at all hours, and you juggle them between clients?
- What we do
- The assistant books the service, stylist, date and time from your open slots, reads it back and adds it to your salon's calendar. Bridal bookings go to you to confirm the package.
- What you get
- Booking in the chat around your open slots, each appointment in your calendar, and bridal bookings passed to you.
Booking messages come at all hours, and you juggle them between clients?
- What we do
- The assistant books the service, stylist, date and time from your open slots, reads it back and adds it to your salon's calendar. Bridal bookings go to you to confirm the package.
- What you get
- Booking in the chat around your open slots, each appointment in your calendar, and bridal bookings passed to you.
How it works
What the AI drafts, what a person checks, step by step.
- Step 1
Map your booking steps
We agree what the assistant collects, what it can confirm itself and what your team must check first.
- Drafts the booking steps from your services, menu or price list
- Agrees every step with you, including what needs your OK
- Step 2
Connect your calendar or sheet
We connect the assistant to the calendar or sheet your team already uses, or set up a simple one.
- Reads open slots and writes each booking in
- Sets up the connection with you and tests it
- Step 3
Test it with you
You and our team make test bookings, changes and cancellations before it goes live.
- Runs through the booking steps with test customers
- Checks every test booking lands in the right place
- Step 4
Go live
Customers book or order in the chat, and get a confirmation once the slot or order is confirmed.
- Takes the details, reads them back and adds them to your calendar or sheet
- Your team confirms anything that needs a check, like stock or a special request
- Step 5
Check every week
A person at Amanat reads the week's bookings and chats, and fixes anything that went wrong.
- Flags bookings that were changed, cancelled or handed over
- Reviews them and improves the steps once you approve
What we need from you
Never your passwords. Access is always an invite you control.
- A WhatsApp number connected to Meta's WhatsApp Business Platform, Meta Business verification and partner access (no passwords). Already done if you have our AI assistant
- Your services, menu or products, with the prices and times you approve
- The calendar or sheet your team uses for bookings, or let us set up a simple one
- Your opening hours, booking rules, and what needs a person to confirm
- How customers pay: cash, on delivery or in advance. The assistant never takes card details in the chat
- Who on your team confirms bookings and handles changes
Questions
Will it double-book me?
It only offers slots that are open in your calendar or sheet. If your team also books by phone, they add those bookings to the same calendar so the assistant sees them. Where slots can't be checked, your team confirms each booking first.
Can customers pay in the chat?
The assistant can share the payment steps you approve, like cash on delivery or an advance. It never asks for card numbers, CNIC numbers or passwords.
What if a customer wants to change or cancel?
They say so in the chat. The assistant updates the booking if your rules allow it, or passes it to your team.
Ready when you are.
Message us about bookings & orders. A person replies.